File under customer service complaints: I recently purchased two pairs of ASICS Kinsei running socks, from online sporting goods merchant DunhamsSports.com. Great high-end running socks, but poor customer service from the online seller.
Dunham’s Sports correctly charged me for two pairs of ASICS Kinsei Quarter socks – but incorrectly sent only one pair of the item I ordered, along with a pair of less expensive woman’s socks that I didn’t order. I can easily accept that shipping mistakes happen. But dealing with Dunham’s Sports customer service after the fact was an exercise in frustration nearly every step of the way. While things worked out in the end, Dunham’s Sports succeeded in transforming me into a vocal detractor.
As a result, while I recommend these running socks from ASICS, I suggest not buying from DunhamsSports.com.
Having said that, these are great running socks from ASICS, specially designed to create a seamless connection between your foot and ASCICS GEL-Kinsei running shoes (see my shoe review here).
Who to buy from instead?
I can enthusiastically recommend RoadRunnerSports.com, a company specializing in running gear that has consistently shown good customer service in my past interactions them.
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I just purchased a marlin 30-30 w/ scope from the Richmond, KY store. The little girl that was responsible for the department had not the first clue about weaponry or ammo. She told me that there was a lever lock that locks the lever in the wide-open position that she was not allowed by federal law to remove, so the brand new gun would not fit, open levered into the box. She gave me the empty box and walked to he front door, handing me the rifle, lever in full open lock and walked away. I went to my truck and looked through the box. there were no instructions on how to remove this locking mechanism that was wedged under the scope and into the loading chamber. It was securely jammed into the gun and bare handed, it would not budge. I took a screwdriver and pried it off, scratching the blue off part of the barrel doing it, in front of the store, in the parking lot. They have a no return policy, I have been told. All I got out of this was a “sorry”. $500 brand new gun. I am soooo pissed.
I will never shop there for anything again.