File under customer service complaints: I recently purchased two pairs of ASICS Kinsei running socks, from online sporting goods merchant DunhamsSports.com. Great high-end running socks, but poor customer service from the online seller.

Dunham’s Sports correctly charged me for two pairs of ASICS Kinsei Quarter socks – but incorrectly sent only one pair of the item I ordered, along with a pair of less expensive woman’s socks that I didn’t order. I can easily accept that shipping mistakes happen. But dealing with Dunham’s Sports customer service after the fact was an exercise in frustration nearly every step of the way. While things worked out in the end, Dunham’s Sports succeeded in transforming me into a vocal detractor.

As a result, while I recommend these running socks from ASICS, I suggest not buying from DunhamsSports.com.

Having said that, these are great running socks from ASICS, specially designed to create a seamless connection between your foot and ASCICS GEL-Kinsei running shoes (see my shoe review here).

Who to buy from instead?

I can enthusiastically recommend RoadRunnerSports.com, a company specializing in running gear that has consistently shown good customer service in my past interactions them.